Returns & Exchanges
At Design House Stockholm, we want you to be completely satisfied with your purchase. If a product does not meet your expectations, you may return it within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Contact our customer service team with your order number and the reason for your return to receive a pre-paid shipping label and return authorization.
Pack the Items
Place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship the Package
Attach the provided shipping label to the outside of the box and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing